Privacy Policy
How Maisal Finance collects, uses and protects the information you share — and the choices you have over it. This page is the reusable legal template, shown here as the Privacy Policy.
What this policy covers
This Privacy Policy explains how Maisal Finance (“we”, “the practice”) handles information when you visit this website, get in touch, or share feedback about the service you received.
It applies to this website and the direct ways you can reach the practice — telephone, WhatsApp, email and in person. It does not govern the websites or apps of any third party, including mutual fund platforms, insurers or payment providers, whose own policies apply when you use them.
Information collected
We keep only what is needed to respond to you and to run the practice properly:
- Contact details you provide — your name and the phone number, WhatsApp number or email you use to reach us.
- The substance of your enquiry — the question, goal or concern you describe, so it can be answered and followed up.
- Feedback you choose to submit — your rating and comments about the service, together with the identity option you select.
- Basic technical information your browser sends when loading a page, used only to keep the site working and secure.
We do not ask for, and this website does not collect, financial account numbers, passwords or payment-card details.
If you submit feedback anonymously, it is stored with no identifier attached — no name, no contact detail, and nothing derived from them. Anonymous means anonymous.
How it is used
Information is used to:
- reply to your enquiry and provide the service you asked about;
- carry out paperwork, renewals, servicing and claim follow-up connected to that service;
- keep the records the practice is required to keep;
- understand feedback and improve how the work is done.
We do not sell your information, and we do not share it for anyone else’s marketing. Information is shared with a mutual fund platform, an insurer or a regulator only where it is necessary to carry out a service you have asked for, or where the law requires it.
Feedback & consent
Feedback is treated separately from everything else, because honest feedback — including criticism — is the point of this practice.
Feedback is private by default. Nothing you send is published as a testimonial unless you give explicit, recorded permission — and giving permission is not the same as being published. An excerpt appears publicly only after it is separately reviewed and approved, and you can withdraw permission at any time.
- Critical feedback is never deleted for being critical, and never edited into praise.
- Permission to publish is recorded as a specific, separate choice — it is never assumed, and it is never manufactured on your behalf.
- If you withdraw permission, the quote stops being eligible to appear from that point, with nothing kept to remember it by.
Your choices
You can:
- ask what information the practice holds about you;
- ask for a correction if something is wrong;
- ask for your information to be removed, where there is no legal reason to keep it;
- withdraw permission to publish feedback at any time;
- choose to submit feedback anonymously in the first place.
To make any of these requests, contact the practice using the details below.
Contact
Questions about this policy, or a request about your information, can be sent to:
Prahallad Maisal · Maisal Finance
NJ E-WEALTH EXPRESS, Near Khanjanchak Post Office, Back Side of Kali Mandir,
Haldia, Purba Medinipur, West Bengal – 721602
Phone / WhatsApp: +91 99333 05078
Email: info@maisalfinance.com